Learn Ealing continues to deliver courses face-to-face and through its online offer. We will deliver lessons and support learners through the use of Google Education suite, Zoom, Skype and other digital platforms.
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To participate in online classes you will need an email address, a reliable internet connection, a computer/laptop/tablet/mobile phone with fully updated browser (preferably Google Chrome). Your device will need a microphone and preferably a camera.
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Introduction to hospitality and catering
Course Summary
Code: AOFL3002FR
Starting: Friday 23 May 2025
Duration: 1 sessions over 1 week(s)
Time: 10:00
Location: TBC (To Be Confirmed)
Cost: £0.00 to £25.00
Description
This course introduces you to the fundamentals of working in hospitality and catering sector.
Overview
This course offers an introduction to the vibrant hospitality and catering industry, covering basic knowledge and skills needed for entry-level positions.
Aims
The aim is to provide learners with an understanding of the hospitality sector, including food preparation, customer service, and workplace safety.
What you will learn
Basic food preparation and cooking techniques
Customer interaction and service skills
Health and safety regulations in the hospitality environment
Introduction to hospitality industry terminology
Learning Outcomes
Learners will be able to:
Prepare simple dishes following health and safety guidelines
Provide basic customer service in a hospitality setting
Understand and apply workplace safety and hygiene practices
Recognise and use common terms and phrases used in the industry
Platform for the course/workshop
Learn Ealing has an E-Safety Policy and Procedure which can be requested at anytime for further information.
Accreditation, qualifications and assessment methods
Practical assessments in food preparation and service
Quizzes on health and safety regulations
Role-playing exercises to evaluate customer service skills
Written tests on industry terminology
Next steps
For Learn Ealings offer, please go online: www.learnealing.org.uk
Time and duration
Start Date: 23 May 2025
Start Time: 10:00
Day: Friday Morning
First Lesson Duration: 03:00
Total Weeks: 1
Location
TBC (To Be Confirmed)