Learn Ealing continues to deliver courses face-to-face and through its online offer. We will deliver lessons and support learners through the use of Google Education suite, Zoom, Skype and other digital platforms.
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To participate in online classes you will need an email address, a reliable internet connection, a computer/laptop/tablet/mobile phone with fully updated browser (preferably Google Chrome). Your device will need a microphone and preferably a camera.
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Introduction to retail
Course Summary
Code: AOFL1002MO
Starting: Monday 04 November 2024
Duration: 1 sessions over 1 week(s)
Time: 10:00
Location: Online Delivery
Cost: £0.00 to £25.00
Description
This course covers the essential concepts to help get a first retail job or advance a current role.
Overview
This course provides an insight into the retail industry, teaching essential skills for those looking to start a career in retail environments.
Aims
The aim is to equip learners with knowledge of retail operations, customer service, and sales techniques suitable for entry-level retail positions.
What you will learn
Basics of retail operations and store management
Effective customer service and sales skills
Stock management and merchandising principles
Introduction to point of sale systems
Learning Outcomes
Learners will be able to:
Understand the day-to-day operations of a retail store
Engage with customers and assist them effectively
Manage stock levels and display merchandise attractively
Operate basic point of sale systems and handle transactions
Platform for the course/workshop
Learn Ealing has an E-Safety Policy and Procedure which can be requested at anytime for further information.
Accreditation, qualifications and assessment methods
Role-play exercises to assess customer service and sales skills
Stock management simulations
Practical assessments on merchandising and display techniques
Tests on the use of point-of-sale systems
Next steps
For Learn Ealings offer, please go online: www.learnealing.org.uk
Time and duration
Start Date: 04 November 2024
Start Time: 10:00
Day: Monday Morning
First Lesson Duration: 03:00
Total Weeks: 1
Location
Online Delivery
Zoom or Google Classroom
LONDON
ZZ99 9ZZ