Learn Ealing continues to deliver courses face-to-face and through its online offer. We will deliver lessons and support learners through the use of Google Education suite, Zoom, Skype and other digital platforms.
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To participate in online classes you will need an email address, a reliable internet connection, a computer/laptop/tablet/mobile phone with fully updated browser (preferably Google Chrome). Your device will need a microphone and preferably a camera.
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Introduction to travel and tourism
Course Summary
Code: AOFL3003FR
Starting: Friday 23 May 2025
Duration: 1 sessions over 1 week(s)
Time: 10:00
Location: TBC (To Be Confirmed)
Cost: £0.00 to £25.00
Description
Your introduction to the travel and tourism industry to find a suitable career in this sector.
Overview
This course introduces learners to the travel and tourism industry, covering key concepts and skills for entry-level roles in travel agencies, hotels, and tourist attractions.
Aims
The aim is to provide learners with a basic understanding of the travel sector, including booking systems, customer service, and destination knowledge.
What you will learn
Fundamentals of travel and tourism operations
Customer service excellence in travel settings
Basic use of booking and reservation systems
Geography and destination highlight for travellers
Learning Outcomes
Learners will be able to:
Describe the structure and function of the travel and tourism industry
Provide high-quality customer service in travel-related scenarios
Use basic booking systems to make reservations
Share information about popular travel destinations and attractions
Platform for the course/workshop
Learn Ealing has an E-Safety Policy and Procedure which can be requested at anytime for further information.
Accreditation, qualifications and assessment methods
Customer service scenario assessments
Practical exercises on booking and reservation systems
Quizzes on travel geography and destination facts
Role-playing exercises to simulate travel consultancy
Next steps
For Learn Ealings offer, please go online: www.learnealing.org.uk
Time and duration
Start Date: 23 May 2025
Start Time: 10:00
Day: Friday Morning
First Lesson Duration: 03:00
Total Weeks: 1
Location
TBC (To Be Confirmed)